Effective Date: 2025.09.16
1. Introduction
Welcome to JPI. We are committed to protecting your privacy and handling your information in a secure and responsible manner. This Privacy Policy explains what information we collect, how we use and share it, your rights, and how you can contact us.
2. Information We Collect
- Information you provide directly: When you contact us (via contact forms, email), sign up for newsletters, request quotations, participate in blogs/events/careers, etc., we may collect your name, email address, phone number, company name, address, and any additional information you choose to provide.
- Automatic/Usage Information: We automatically collect information when you access or use our website, such as IP address, browser type, device information, pages visited, duration of visit, referring/exit pages, time stamps.
- Cookies and Tracking: We may use cookies, web beacons, pixel tags or similar tracking technologies to collect information about usage and to improve our website.
3. Purpose of Collection / How We Use Data
We use the collected information for purposes such as:
- To provide, maintain, and improve our services, website, and content.
- To respond to inquiries, carry out customer support, send quotes, and fulfil your requests.
- To send newsletters, updates, marketing materials (only if you opt in).
- To analyze usage and trends, to improve our content, website layout, and user experience.
- To ensure legal and regulatory compliance (especially given sectors like food, beverage, pharmaceutical).
4. Sharing of Information
We may disclose your information:
- To third-party service providers (like hosting providers, email services, analytics, etc.) who assist us in operating the website, conducting business, or servicing you, under confidentiality obligations.
- If required by law, regulation, legal process, or if we believe such disclosure is necessary to protect rights, safety, or property.
- In the event of a merger, acquisition, or sale of all or part of our assets.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes in this Policy (including legal, accounting, or reporting requirements). When data is no longer needed, we will delete it or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: request copies of your personal data.
- Correction: correct inaccurate or incomplete data.
- Deletion: ask that we delete your personal data.
- Restriction or objection: object to or restrict processing under certain circumstances.
- Opt-out of marketing communications.
To exercise these rights, contact us using the information below.
7. Security
We implement reasonable technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, please understand that no security system is impenetrable, and we cannot guarantee absolute security.
8. Children’s Privacy
Our site is not directed to children under 13 (or applicable local age). We do not knowingly collect personally identifiable information from children under that age. If you believe we have inadvertently done so, please contact us and we will delete such data.
9. International Data Transfer
If your data is transferred to countries outside your country of residence (for example service providers in other jurisdictions), we will ensure that such transfers comply with applicable laws and that suitable protections are in place.
10. Changes to Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and, where appropriate, notify you of significant changes (for example via website notice or email).
11. Contact Us
If you have questions, complaints, or requests regarding this policy, you can contact us:
- Head Office: No.29 Kalutara Road, Welimanana, Matugama, Sri Lanka
- Corporate office: 42 Udyane Mawatha, Nugegoda, Colombo, Sri Lanka
- Phone: 034 2246729 / 034 2247888
- Mobile: 0773244446
- Email: sales@jpiplastic.com